Support & Feedback

Questions & Issues

Your starting point for discussing any questions, issues and bugs should be the TV Rename Forum. Here you can search to see if the question or issue has been raised before, if you can’t find a solution to your conundrum just create a “NEW TOPIC” and ask away.

A number of people (including the developers) keep a “weather eye” here, it shouldn’t be too long before you get a response. If requested please pack up your configuration files and send them to us, this will help with the diagnosis (see the “Technical Guide” for details).

For security reasons it is advisable to only send the log/configuration package to the person helping you with your problem.

Reporting Bugs

If you’ve found a bug that has been verified, please make sure it has been raised on the GitHub Bug Tracker. Once it’s there it will definitely get the developers attention (and hopefully a quick response).

Requests for New Ideas & Features

If you have an idea for a great new feature you can post it on our “Idea Wall” (as well as discussing it in the forum). Apart from suggesting new features, the Idea Wall lets you comment and vote on other ideas and suggestions.